Marketing & Sales

Knowing your category

Source: Stanford Graduate School of Business

Reviewed: 19-Sep-07

Succeeding in any market requires being noticed by and appealing to relevant customer audiences. But as social scientists have shown, "appeal" is a tricky thing.

 
 
 
Harley Davidson

The elusive nature of 'cool'

Source: Knowledge@Wharton

Reviewed: 19-Sep-07

The quest for cool is never-ending. New research provides insight into how consumers use products to signal membership in social groups, but swiftly abandon those same products when the original message is diluted as other groups co-opt the trend.

 
 
Barack Obama: powerful speaker

Secrets of public speaking

Source: Knowledge@Wharton

Reviewed: 30-Aug-07

A few unique individuals are able to combine words and feelings in stirring, almost miraculous ways. But that does not mean that others cannot learn how to improve their public speaking skills.

 
 
Travel was one of the luxury consumer favourites

The ultimate luxury good: time

Source: The Conference Board

Reviewed: 24-Jul-07

Luxury consumers in the US and much of Western Europe are remarkably similar in that they both place far more emphasis on experiences rather than ownership, according to a report by the Consumer Research Center of The Conference Board.

 
 
 

Authentic values

Source: Fast Company, May 2007

Reviewed: 11-Jul-07

Critics of Starbucks' expansion claim it has lost touch with its original values in which it aimed to create a 'third place' for people to relax outside of the home or the workplace.

 
 
 

Teens still waiting for advertisers to go mobile

Source: Alcatel-Lucent

Reviewed: 13-Jun-07

Creating a user-friendly mobile shopping experience is the way to tap into the youth market that wants to shop for more than just music downloads, if only shopping by phone was more relevent and simple.