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Poor IT management means poor business
In firms where more than three-quarters of IT initiatives over the last three years had had a positive impact on business, the speed of delivery had been considerably higher than the average. Similarly, in firms reporting a rise of 25% or more in profits over that same period, the survey found that IT projects operated more diligently than average.
"The new reality is that technology doesn't just support the business - technology powers the business," says David Gee, vice-president of marketing software at HP. "IT risks are now business risks. CIOs are measured on overall business outcomes such as how fast they can help the company launch new products and bring new distribution channels online. It's no longer just about delivering only on technology service-level agreements."
Most worrying perhaps is that only 9% of companies reported seeing all IT projects delivered on time over the last three years, a poor performance considering the wide-reaching impact of IT projects.
Common problems incurred by late delivery included delayed product launches (41%), loss of anticipated revenue (37%) and not making planned cost savings (34%).
Source: Technology at the speed of business
EIU and HP
White paper available for download at www.hp.com/go/software
Review by Emilie Filou
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